Technical support helpline 0344 871 1545

If you need technical support for a boiler you're working on, just call the Baxi customer support technical helpline on 0344 871 1545. Make sure you have your Gas Safe registration number handy.

Your call will be answered by experienced gas engineers with access to a huge library of knowledge including manuals and instructions for Baxi products old and new.

The team also have boilers in the room with them, with the casings removed so that they can see exactly what you can see when you're describing the problem.

Here to help you, advisors will happily take as long as you need to resolve your issues.

Our opening times are:

  • Mondayto Friday, 8am - 6pm
  • Saturday, 8:30am - 2pm
  • Closed Sundays and Bank Holidays

Members of Baxi Works, our installer loyalty scheme, have access to a priority service with a dedicated technical helpline number.

Find out more about the benefits of joining Baxi Works

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What can I expect from Baxi Technical support?

Our video below providesan insight into how our team oftechnicians work tohelp homeowners, installers and engineers with technical issues:

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